Terms & Conditions

Services in most fair and transparent manner

This section contains the Terms and Conditions of Use of Pehla Trade’s website. By accessing this website and any of its pages, you are agreeing to these Terms and Conditions. You also agree that Pehla Trade can modify or alter the terms and conditions of the use of this service without any liability. PLEASE READ THIS DOCUMENT CAREFULLY and retain it for future reference.


  • Before availing any of our Online trading services the Client shall complete registration process as per our guidelines. The Client shall follow the instruction given in the web-site for registering himself as a client.

  • The client agrees that all the decisions of investment and disinvestment are based on his own evaluations and investment goals. The Client will not hold nor seek to hold Pehla Trade or any of its officers, directors, employees, or business associates liable for any trading losses, cost of damage incurred by the Client consequent upon relying on investment information, research opinions or advice or any other information whatsoever on the web site, literature, brochure issued by Pehla Trade or any other agency authorized by Pehla Trade.


  • Pehla Trade will provide its registered clients with a username, a trading password and customer user identification number or other identification or security code which will further help him to avail all the facilities of online trading offered by Pehla Trade on its website or over the telephone and other means as per norms of Pehla Trade for availing the services.

  • The Client shall be responsible for keeping the Username and Password confidential and secure and shall be solely responsible for all orders entered and transactions done by any person whosoever through Pehla Trade’s Online Trading System using the Client’s Username and/or Password whether or not such person was authorized to do so.

  • It is client’s responsibility to immediately inform Pehla Trade for any unauthorized use of the Client’s Username or Password along with full details of such unauthorized use including the date of such unauthorized use, the manner in which it was unauthorizedly used, the transactions which were affected.

  • In case of unauthorized use of the Client’s Username or Password Client shall immediately change his Password.However, if the Client is unable to change his Password by reason of his having forgotten his Password or his Password having been unauthorizedly changed by some other person or for any other reason then the Client shall immediately request Pehla Trade in writing to discontinue his old Password; and thereupon Pehla Trade shall cause Pehla Trade’s Online Trading System to discontinue the use of the Client’s old Password . A new password generated will be communicated to client.

  • Client shall always log off from the website at any time the Client is not accessing or using the Service. Any liability incurred to the Client as a consequence of the Client not logging off the Service shall borne solely by the Client.


  • The client agrees that Pehla Trade during subsistence of any agreement relating to subject matter of the presents, require the client to open one or more accounts with a designated bank.

  • The client agrees that Pehla Trade may reveal some information’s with Pehla Trade as part of agreement with client, to the bank with whom such clients maintain bank accounts.

  • The client confirms that the bank account linked to the trading account is valid bank account of the client.


  • The client agrees to open, maintain and operate a valid de-mat account with the depository participant as designated by Pehla Trade.

  • The client agrees that Pehla Trade may require the client at any time during the subsistence of any arrangement relating to the subject matter of these presents, to open one or more demat accounts with the depository participant designated by Pehla Trade. The client agrees that the debit/credit for all the transaction may be effected in this accounts.


          Depository Account

  • The client shall provide Pehla Trade a power of attorney which will authorize Pehla Trade to debit/credit/block the client’s depository accounts through its authorized personnel in order to carry out the transactions by Pehla Trade on behalf of the client on the exchange.

         Bank Account

  • The Client shall authorize Pehla Trade to debit/credit or block his bank account or create a lien on the amount lying in his bank account to the extent of the client’s obligation to Pehla Trade in respect of the transactions done or to be done by Pehla Trade on behalf of the client on the Exchange.


  • A person visiting the web site may access and use the facilities offered by Pehla Trade with a unique client Id and password after fulfilling the requirements on the website. Facilities shall mean documents, Stock market quotations, service being offered etc.

  • Only persons who satisfying all the requirements and enters into an agreement with the member shall be entitled to avail the Services provided by the member.


  • The client will agree to pay Pehla Trade brokerage, commission, fees, service tax and other taxes and transaction expenses as they exist from time to time and as they apply to the Client’s account and transactions, and the services that he receives from Pehla Trade.

  • In case of any updation or client request a schedule of brokerage, fees and commissions, applicable service and other taxes and other transaction expenses shall be provided by Pehla Trade.

  • The client agrees that Pehla Trade may charge user fees for the use of any other service including but not restricted to the Online Trading service and dial up services, at a rate mentioned on the web-site or otherwise intimated and as may be modified from time to time. Pehla Trade may charge any other relevant charge in the manner intimated on the web-site or in any other manner from time to time including but not limited to Trade Commissions, Service Tax, Turnover Charges, Tax Expenses incurred, Stamp Duty, etc.as applicable.


  • The Client shall be entitled to place an order for the sale or purchase of any Security at any time, regardless of the duration of the trading hours of the Exchange, through e-mail, writing, telephonic placement by the Client or his duly authorized representatives whose particulars has been provided by the Client to the member and on receipt of such instructions those orders shall be forwarded for the execution.

  • The member shall be deemed to not have received any order whether electronically transmitted or otherwise until it has confirmed the receipt of such order as mentioned in sub-clause.

  • The Client agrees that placing an order with the member, either electronically or otherwise, does not guarantee execution of the order, regardless of the confirmation by the member of the receipt of the order and/or its execution and the member shall not be liable for any losses, damage or claims on account of the non-execution of any order placed.


  • In the event that the order is placed during the trading hours of the NSE/BSE, it shall be routed to and executed on the market system. However, in the event that the order is placed at any other time, the order shall be routed to and executed during the next succeeding trading session of the NSE/BSE.

  • The Client agrees and appoints the member as its agent to take all necessary measures to complete the transactions and hereby authorizes the member to make any and all advances and expend monies as may be required.

  • The Client acknowledges and accepts that the member has the sole discretion to reject or cancel any order that may be placed by the Constituent for any reason whatsoever, including for any breach of the Margin requirements.

  • The Client acknowledges and accepts that the NSE/BSE may reject or cancel any trade without providing any reasons therefore and the member shall not be liable for any losses, damage or claims on account of such rejection or cancellation as the case may be.

  • The Client further acknowledges and accepts that it will receive the price at which the order was actually executed in the marketplace, which may be different from the price at which the security was traded when the order was entered into the member’s system.


  • The margin requirement and squaring up process for offline and online trading is different, the margin in online account will not be considered in the offline account and vice-versa unless specifically directed by Client. The accounting process for both accounts is different and is independent of each other.

  • In case there is any change in policy relating to Risk Management pertaining to margin requirement and squaring up process the same would be reflected to the user and at the registered office and terminals of the member.


The Client agrees that he/she shall be responsible to have defaulted the terms of this agreement in circumstances included but not restricted to the following :

  • Any delay in payment of margins, charges or delivery in respect of this agreement for transactions executed on behalf of the client.

  • Any contravention of the terms contained in this Agreement or on the web site.

In-case of default Pehla trade has authority to take following actions :

  • Immediate terminations of this agreement and services.

  • Other remedies as may be available in terms of the law in force, at that point of time.


The client agrees to complete any documentation as required by Pehla Trade to any of the securities dealings or under the member’s policies as may be notified from time to time or under any law, regulation, guideline, rule, by law, order or other edict having the force of law.


All transactions that are carried out by and on behalf of the Clients shall be subject to Government notifications, the rules, regulations and guidelines issued by SEBI, the Reserve Bank of India and the National Securities Depository Limited, the Central Depository Services Limited, the Securities Contracts Regulation Act and the rules made there under, and the by laws, constitution, rules, regulations, customs and usage of the NSE/BSE, if any.


Unless the Client informs the member of the change of the address for communication in writing, all notices, circulars, communication or mail sent to the existing address shall be deemed to have been received by the Client irrespective of whether they are actually received or not.